Triage Tech

· Multitasking, organization with high degree of emphasis on department teamwork.

· Deliver a high degree of cheerful, caring, and courteous customer centered care when engaging patient’s every day. Always greeting patients in a pleasant and welcoming manner

· Neat and professional appearance, always adhering to appearance standards.

· Excellent customer service and organizational skills

· Checks daily assignments

· Take and record patient vitals and required additional information, verifying correct patient with correct chart and physician, using two identifiers

· Manage patients flow from front desk to exam room

· Communicate with patients if physician is late or running behind

· Ensures disinfection and cleanliness of all clinic areas, triage equipment, exam rooms and waiting rooms.

· Keeps entry doors cleaned and disinfected

· Supplies for exam rooms, keeping inventory and ordering all necessary supplies

· Keeps inventory of sample closets, disposing of all expired meds in approved receptacles.

· Travels to satellite clinics if need arises

· Works to improve healthcare services

· Identifies quality assurance and risk management issues reporting to appropriate management team

· Light MA tasks such as precerting, performing breath tests or calling to confirm appointments.

· Always observes HIPAA guidelines

Qualifications:

The minimum qualifications required to successfully perform in this position are the following:

· High school diploma or equivalent

· Minimum of 1 year work experience with knowledge of medical field, physician office experience preferred

· Ability to communicate orally and in writing to patients, doctors and staff

· Knowledge of Electronic Health Records and Processes

· To be able to type a minimum of 35-40 wpm

· Experience with assisting patient needs

· BLS or ALS certification